FAQ

Asked Before the Submission

Almost all nationals aside from India are required of visas in some way.
You cannnot.
Without a valid visa, your check-in or immigration will be denied.
Citizens of Japan or South Korea can apply for a visa on arrival (VOA), which also need to be checked at authorized immigration check post.
It is recommended that you should apply for a visa before traveling because the Indian visa system often changes quickly.

Airport eligible for visa on arrival
Delhi / Mumbai / Chennai / Kolkata / Bengaluru / Hyderabad
In order to travel to India, people of almost all nationalities, excluding India, are required to obtain a visa.
There are several types of visa. Among them, electronic visas that can be applied for over the internet are referred to as e-Visas.
Since e-Visas are applied for over the internet, they cannot immediately be issued on a passport when the application passes inspection. For that reason, they are issued by stamping the passport at an immigration inspection location of India.
In addition, in order to undergo the immigration inspection, the separate e-Visa Certificate*1 must be presented.

*1: Because the e-Visa is issued at the time of the immigration inspection, if you are denied entry to the country as a result of the immigration inspection, issuance of your e-Visa may also be denied.
1. Visit our website
Click on Start e-Visa Application button. Fill in e-Visa Application Form with truthful infomation and submit.
Note: You must agree to the Terms&Conditions indicated at the bottom of application form. Otherwise please do not use our website.
Without confirming our terms, you have no right to make any complaint, accusation, or impeachments to our website.

2. Payment and registration
Clients must make a payment in a method that is stated by the site.*1
settlement completion will be notified via email. and also that your application is successfuly sent to the system. After the registration, our team will review the application and notify the details of additional documents required by the government.
You can also check the status on your user page. Use ID and Password indicated in the email.

3. Log in to your user page
With ID and Password indicated in the email received, you can log in to your user page and complete your application form.
The email also indicates the details of additional documents/information required to complete the application.

4. Completing the application
Complete the application by submitting additional documents. Make sure you have all information correctly registered.*2
Our team will review the application and start processing in our business hours.

5. e-Visa confirmation
As soon as the Government of India disclose the result of your application, you are notified via email whether your e-Visa is granted, or rejected.

*1 Should an error occurs when proceeding the payment, please check your inbox before submiting another application. If you did not receive an email of confirmation, please contact our client support team.

*2 Clients may be required to correct details of application, or even re-submit the additional documents.
Sometimes the time frame is very limited (1~2 days). If clients do not meet the deadline, the application may be declined, meaning your visit to India is refused. Please make sure to check and confirm the notifications of your e-Visa approval.
It depends on which types of e-Visa you are applying for;

e-Touris
・ Passport*1
・ Email address
・ Credit card or Paypal account
・ Identification Photograph*2
・ Scanned Bio Page*3
e-Medical
・ Passport*1
・ Email address
・ Credit card or Paypal account
・ Identification Photograph*2
・ Scanned Bio Page*3
・ Copy of Letter from the Hospital concerned in India on
its letterhead*4
e-Medical Attendant
・ Passport*1
・ Email address
・ Credit card or Paypal account
・ Identification Photograph*2
・ Scanned Bio Page*3
e-Business
・ Passport*1
・ Email address
・ Credit card or Paypal account
・ Identification Photograph*2
・ Scanned Bio Page*3
・ Copy of Business Card*3
Following additional items are required
when attending GIAN programme

・ Invitation from host organization*5
・ Copy of the synopsis of the courses to be taken up by
the faculty*5
・ Copy of the sanction order under GIAN issued by the
National Coordinationg Institute viz. IIT Kharagpur*5
e-Conference
・ Passport*1
・ Email address
・ Credit card or Paypal account
・ Identification Photograph*2
・ Scanned Bio Page*3
・ Invitation from host organization*5
・ Political clearance from MEA*5
・ Event clearance from MHA (optional)*5

*1 Passport Requirements
・ Passport has to have 6 month until its expiration and more than 2 blank pages upon arriving India.
・ Eligible passport type for e-Visa is Ordinary only.

*2 Identification Photograph Requirements
・ Use JPEG file format
・ File size has to be under 2MB
・ (physical) size has to be bigger than 5 x 5 cm, resoultion has to be more than 350 x 350 px
・ Plane white background with no frames
・ Let no shadows, lines and reflected lights be in
・ Wear no scarves or glasses except for religious reasons
・ Face forward with eyes opened
・ With no face expressions
・ Do not modify the original photograph using any kinds of application

* Inspection may result in rejection if there requirements are not met
* Photograph shot by professional photographer is highly recommended

*3 Scanned Bio Page|Copy of Business Card Requirements
・ Use JPEG file format
・ File size has to be under 2MB
・ Resolution has to be more than 350 x 350 px
・ Use scanning function of printer or copier
・ Let no shadows and reflected lights be in *except for holograms
・ For Business Card, let both sides of a card be in a single image file

* Scanned Bio Page refers to a page in a passport where fullname and identification photo are ptinted on

*4 Copy of Letter from the Hospital concerned in India on its letterhead Requirements
・Use PDF file format
・File size has to be unser 300KB
・When received as physically printed letter, convert it into PDF file format using scanning function of printer or copier.

*5 Other documents Requirements
・ Use PDF file format
・ File size has to be unser 300KB
・ When received as physically printed document, convert it into PDF file format using scanning function of printer or copier.
The e-Visa must be applied for between 120 days to 7 days before the departure date. ※ This time frame is based on the time zone of the Country.

Example :
Application period for a departure date of August 17th
Apr 19th at 00:00 a.m. – Aug 10th at 11:59 p.m.
(time zone of the Country)
(In UTC, Apr 18th at 6:30 p.m. – Aug 9th at 6:29 p.m.)

Please apply for the Service and complete the application procedure by submitting the required documents and carrying out the final confirmation on the user page no later than seven days before the departure date.
If the Applicant does not complete the application procedure in full by the application deadline, provision of the Service will be suspended, even if the application for the Service was submitted within the application period.
The e-Visa inspection will be conducted by the government of the Country.
The inspection is normally intended to be completed within 72 hours after the Company makes the application on behalf of the Applicant to the government of India.
However, depending on the circumstances of the government of the Country (such as system troubles, days off, or temporary issues like busy periods) and the circumstances of the individual inspection, it is possible that a significantly longer period of time will be required.
If the application for an e-Visa passes, the government of the Country will issue an e-Visa Certificate. An e-Visa Certificate is a prerequisite for issuance of an e-Visa and part of the documentation necessary to undergo an immigration inspection.
An date, on which an e-Visa certificate expires, varies depending on the e-Visa type. Please travel to the Country within that period to have your e-Visa issued.

[ e-Visa Certificate | Expiration Date ]
e-Tourist
- 1year or 5years from the issuance date
e-Medical
- 120 days from the issuance date
e-Medical Attendant
- 120 days from the issuance date
e-Business
- 365 days from the issuance date
e-Conference
- 120 days from the issuance date
Length of stay and maximum number of entries for each e-Visa type are as follows.*1*2

e-Tourist
- Length of stay : Up to 90 days or 180 days depending on your nationality / entry
USA / Canada / UK / Japan : 180 days
Other nationals: 90 days
- Number of entry: Unlimited *2
e-Medical
- Length of stay: Up to 60 days / entry
- Number of entries: Up to 3
e-Medical Attendant
- Length of stay: Up to 60 days / entry
- Number of entries: Up to 3
e-Business
- Length of stay: Up to 180 days / entry
- Number of entries: Unlimited
e-Conference
- Length of stay: Up to 30 days
- Number of entries: 1 time only

*1 The length of stay is the number of consecutive days
that pass from the first entry. It is not the total of days in the country.
*2 The number of entries is not the number of
authorizationsto enter the country.
Because the immigration inspection is carried out on each entry,
you may be denied entry as a result of that inspection.
You cannot apply for e-Visa. You must have at least 2 blank pages in your passport when applying for India e-Visa.
On our website, Yes.
Make sure you have all information correctly indicated.
Unfortunately, by the policy of the Government, you must fill in each application every time you apply.
However group management original function for group visitors. The representative can manage other group members' applications by one ID/Password.

Payments

1. Credit card *1
2. Via PayPal *2

*1 Valid Cards: VISA / MasterCard / JCB
*2 If you do not own a credit card, please make a payment via PayPal. You must have a bank account when creating PayPal account.
Yes. The name of e-Visa applicant and credit card holder do not have be identical.
Please make sure to inform the card holder the usage and cost.

After Application

If it is before we process your application, you can correct the information in user page. Please note you can NOT change the type of e-Visa applied. If you need to make correction on this, you must apply again.
If the correction in request may cause the applicattion violate the rules/policies of e-Visa, we may refuse the correction request.
After the grant of an e-Visa by the government, we do not accept any cancel/refund request.
However, we correspond to a refund request If the cancel request is made before our client support team review and submit the application. In this case, we are to refund the charges. The commission fee for the process is 50% of the total fee charged.
The ID should be Ind_XXXX (4-5 digit numbers) You may check your contact ID on email sent by our service.
Please you do not re-apply for e-Visa.
If you have know the reason why you got refused, such as a mistake in spelling or incomplete documents, please contact our customer support.
You may be able to travel by contacting the Indian government.
If your inquiry does not change and you still wish to travel to India, apply for a visa at the nearest Indian embassy or consulate.
If you are not sure why you you got refused, please apply for a visa at the nearest Indian embassy or consulate.
For more information about applying for a visa, please visit the embassy or consulate website or ask the embassy or consulate directly.
Visa (visa) application at the embassy or consulate requires a separate fee set by the embassy or consulate.
Please print out the e-Visa Certificate. It can be downloaded from the user page.
You must prepare following items;

・ e-Visa Certificate - 1 copy *1
・ Passport with number being printed on e-Visa certificate*2
・ A ticket to leave India (either by going back to home country or going to other country)
・ Financial proof proving a one has suffieicnet finace to stay in India *3
・ Yellow fever vaccination certificate * Only for those who are required to present *4

*1 Should be printed on A4 paper. (black-and-white printing is acceptable)
*2 2 or more blank visa pages is required
*3 Financial proof may be cash, credit card, travelers check or english proof of balance
*4 Traveler who is older than 9 month and meeting Yellow fever vaccination certificate presenting condition is required to present

When requested a Certificate of Vacctination for Yellow Fever
Please visit for more information. for more information.
You can issue receipt/invoice from our user page.
Choose Issue an Invoice button to process.
Clients may emend the addressee of the receipt. Receipt is issued as PDF file.
If the information other than the passport number is the same before and after updatinh, and the e-Visa issued to the old passport is still valid, please bring the old passport together the new one when traveling. In this case, please do not re-apply. If you re-apply, you will get refused.
If the other passport information and passport number are different, or you have other mistakes which need to consult the government departments, please contact the customer service.
Please visit your user page and use reapply function.
Make sure you select the correct application form and start the process.
Please note that you have to re-upload any documents/photos when reapplying.
If you need to make correction to the existing information, please correct it before submitting.